LET ME TELL YOU!!! Divorce real estate, squatting tenants, 3 hr time difference (CA), HOA mold issues affecting sale... that's what she handled... All that communication that stress, she communicated extremely well, I AM very high maintenance and she executed and made me feel completely taken care of in her hands, she took on tasks she didn't have to and was beyond reliable. For someone dealing with a tricky and challenging real estate transaction I'd trust her with it all. She is pleasant, extremely diligent and I can begin to tell you how indebted to her I am for handling such a complicated transaction in the midst of my divorce settlement... she was basically a therapist, assistant, bouncer, real estate agent, repair person, cleaner. Absolutely the best decision you'll ever make.